Founding Merchants · 50 places at €29.90 instead of €39.90, for life
Your customers come back.If you remember them.
Retailly gives every customer a name, a history and a reason to come back. Loyalty points, a diary, emails and notifications that go out on their own, and the numbers of your shop: in one app you open on the phone, tablet or computer you already have.
Get a feel for the softwareThe problem
Your customers buy from you every day. But how well do you know them?
The receipt tells you what you took, not who walked in. And without that you can't tell who's missing, who's about to stop coming, or what to offer whom.
- 01
Who comes back, and who doesn't
Every sale is tied to a person. After a month you know who comes every week, who has changed habits and who you haven't seen since September.
- 02
A reason to choose you
Points build up on their own with every purchase, and customers see them on their phone. It's the reason to walk into your shop and not the one next door.
- 03
The right word, at the right time
Birthday wishes, a thank-you after a visit, a message to whoever hasn't been in for two months. Set them up once and they go out with the right name in them.
For the shop
Made for the counter, not the back office.
Everyday tasks take a few taps, even with a queue at the counter. Below is a simplified version to give you an idea: you can tap around, but the data is made up and the real screens are more complete.
Record the sale, the points follow on their own
Find the customer by name or phone, pick items from the catalogue — by name or by code — and confirm. If the item isn't there, choose the category or type the amount.
- You decide how many points each euro earns
- Every point has its own line in the history: no balance ever changes unexplained
- Customer doesn't want to be recorded? The sale still counts in your statistics
Simplified version, sample data
Curious, but not convinced yet?
Write to team@retailly.io: we'll show you Retailly in action in a short demo.
How it works
Up and running in an afternoon
No technician, no training course. If you use WhatsApp, you can use Retailly.
- 01
Create your shop
Name, logo, locations and hours, how many points per euro. Type the catalogue in by hand or upload it from a CSV file.
- 02
Print the QR code
You'll find it in the settings, one for each location. Stick it by the till or in the window.
- 03
Customers connect
They scan the QR code with their camera, choose what they want to receive and start collecting points. You can also invite them yourself, by email.
- 04
The rest runs on its own
You record sales. Reminders, birthday wishes and messages to people you haven't seen go out when they should.
For your customers
Free for them. Always.
They scan the QR code in your window and they're in: nothing to download from a store, no plastic cards. Those who want can add it to their home screen and it becomes an app.
Points from every shop, in one place
Balance, movements and purchases for every Retailly shop they visit.
Appointments and reminders
Upcoming appointments with the location's address, and a reminder the day before.
Discover: nearby shops, on a map
People who use Retailly in one shop find the others in the neighbourhood too. Yours included.
They decide what they receive
Emails and notifications are accepted shop by shop, and they can disconnect whenever they like.
Do the maths
How many customers need to come back in a month to pay for Retailly?
1 customer out of 300
If they come back one extra time a month, with a ticket of €30 they cover Retailly's €29.90 + VAT.
All included
One whole product, not one module at a time.
No basic and advanced tiers: every shop gets everything from day one.
- Customer records with tags and notes
- Loyalty points with a full history
- Catalogue of products and services, CSV import too
- Sales by item, category or free amount
- Diary with team members and overlap checks
- Appointment reminders
- Email and notification campaigns to customer groups
- Six automations ready to switch on
- Announcements and offers on your page
- Public shop page with locations and hours
- Several locations in one account
- Team members with roles: owner, manager, staff
- Takings and customer analytics
- GDPR-compliant data export and deletion
- Works on phone, tablet and computer
- In Italian and English
Pricing
One price, everything in.
Why a Founding programme
The first shops will tell us what doesn't work, and what they ask for goes into the product — or we explain why not. In return, today's price stays theirs.
Places are assigned in sign-up order when we open. People on the list hear about it first.
Questions
The questions everyone asks
Do I need to change my till?
No. Retailly doesn't connect to the till and doesn't handle payments: you take money exactly as you do today. On top of that, when a customer pays, you record the sale in Retailly too — who the customer is and what they bought, in a few taps. That's where points, history and your shop's numbers come from.
Do my customers have to download an app?
No. They scan the QR code and a web page opens on their phone. Those who want can add it to their home screen and use it like an app, but it's never required. And it's always free for them.
I'm not good with technology. Is that a problem?
It's the reason Retailly exists. Everyday tasks take a few taps, and there's nothing to install: it opens in the browser of your phone, tablet or the shop's computer.
I have more than one location, or staff. Is that fine?
Yes. Locations live in the same account, each with its own address, hours and QR code, and each customer is still one customer. Team members sign in with their own access and a role: owner, manager or staff.
Who owns my customers' data?
You do. It's stored in Europe, we don't sell it and we don't use it for anything else. You can export and delete it whenever you like, and your customers can do the same with their own.
What happens after the 30-day trial?
If you want to carry on, you add a card and pay your price: €29.90 + VAT a month if you're among the first 50 shops, €39.90 after that. If not, you pay nothing: the trial doesn't ask for a card, so there's nothing to cancel.
When does it start?
The product is built and we're testing it. We'll open sign-ups as soon as it's ready, without promising a date we don't control. People on the list hear first, and the 50 Founding places go to whoever signs up first.
Does joining the list commit me to anything?
No. Leave your email and we'll write when we open. If you're not interested then, that's the end of it.
The first 50 shops pay €29.90 instead of €39.90. For life.
Leave your email: we'll let you know as soon as sign-ups open, before anyone else.